Round 10 a.m. Monday, Verizon customers started reporting outages on social media and to Down Detector that they haven’t any service besides SOS mode. Verizon acknowledged the “concern impacting service” at 11:48 a.m.
We’re conscious of a problem impacting service for some prospects. Our engineers are engaged and we’re working rapidly to establish and resolve the problem.
— Verizon Information (@VerizonNews) September 30, 2024
The difficulty has been ongoing since its peak this morning when it had greater than 100,000 queries — Tom’s Information studies the quantity is all the way down to the 40,000 vary.
Reuters studies that the FCC is investigating and “working to find out the trigger and extent of those service disruptions.”
At 5:04 p.m., Verizon up to date prospects on X and mentioned it was a “community concern” that has “began to be restored.”
“We proceed to work across the clock to completely resolve this concern,” they added.
Verizon engineers are making progress on our community concern and repair has began to be restored. We all know how a lot folks depend on Verizon and apologize for any inconvenience a few of our prospects skilled right now. We proceed to work across the clock to completely resolve this…
— Verizon Information (@VerizonNews) September 30, 2024
Here is what we all know.
The place Is Verizon Down?
The huge Verizon outage seems to be throughout the U.S. with customers from California to Ohio to Florida reporting points.
Does Verizon Know Concerning the Challenge?
The corporate is conscious of the problem, although it has not said publicly what precipitated the outage. On its web site and social media, Verizon mentioned community engineers are working to establish and resolve the issue.
Is AT&T Additionally Down?
Though customers have been additionally reporting points with AT&T, the corporate mentioned they don’t seem to be experiencing outages, and it’s only a residual impact.
We’re not experiencing a nationwide outage. Our nationwide community is working usually. Down Detector is probably going reflecting challenges our prospects are having making an attempt to hook up with customers on one other community.
— AT&T Information (@ATTNEWS) September 30, 2024
What Is SOS Mode?
SOS mode happens when your cellphone cannot connect with a community, although customers nonetheless ought to have the ability to name 911.
